What products receive a free VELUX ACTIVE with NETATMO gateway?
When you Go Solar and purchase a Manual “Fresh Air” Skylight or Fixed Skylight with factory-installed solar shades, you’ll receive a free VELUX ACTIVE with NETATMO Gateway* + App.
Does the Solar-Powered "Fresh Air" Skylight get a VELUX ACTIVE gateway too?
The VELUX Solar Powered “Fresh Air” Skylight is compatible with VELUX ACTIVE with NETAMO. However, the Go Solar option for this skylight does not include a VELUX ACTIVE Gateway.
Why is the Electric "Fresh Air" Skylight not eligible for Go Solar?
The Go Solar Initiative encourages the use of solar energy to lessen our dependency on electricity. This is why products such as the VELUX Electric “Fresh Air” Skylight are not eligible for Go Solar incentives.
How do I stop bugs from flying in through my skylight and into my home?
We've all been there with the dreaded fly stuck in the car dilemma, and imagining that in your home seems worse. Luckily, your venting skylight comes with the option for you to add an insect screen to keep those pesky critters out while letting all the clean air in.
Should I be worried about condensation?
Condensation is a moisture problem caused by excessive water trapped in a room. Most people believe skylights contribute to condensation issues because you see the mist appear on the window pane, but skylights actually help eliminate condensation. By opening your fresh air skylight, you allow the moist, warm air to flow out of the room.
Where should I put my skylight?
Knowing where to install your skylight has it challenges and depend on certain elements of your home. We know this, which is why we've partnered with certified VELUX skylight professionals who will survey your home and offer you their advice on the best spot for your skylight. Find an installer in your area, today.
My space is too small to install a skylight, do I have options?
When ceiling space is limited, you still have options! Instead of a traditional skylight, a Sun Tunnel Skylight can go in your space. It brings in all the benefits of natural light without taking up too much room. Learn more about VELUX Sun Tunnel Skylights.
I heard skylights leak, is that true?
When skylights first came out, they were prone to leaks which gave them a pretty bad name. Nowadays, with the advancement of technology, VELUX manufactures skylights with a three-layer water protection that prevents any leaks. Plus, we added an installation warranty to all products installed with our skylight flashing system because we believe in our No Leak Promise. Learn more about our warranties and No Leak Promise.
What warranties are offered?
As the world leader in roof windows and skylights, we stand behind our products with an industry-leading warranty; it's been a commitment we've kept for over 75 years. Here's our complete warranty guide.
Are there options to add a shade to my skylight?
Yes, our skylights are designed to have a stylish shade fitted to them. We offer three types of shades: blackout, light filtering, and Venetian. Each style of shade comes with its own unique selection of color and patterns for you to choose from.